TPLink Device showing as Offline/Local Only or not connecting to Wi-Fi

Modified on Thu, 01 Jun 2023 at 05:40 PM

This is not an issue with my third-party app, devices must be connected to Wi-Fi and Online through the official TP-Link app on your iOS/Android phone before my app can work, my app only communicates with the TP-Link servers, not the devices directly.


Here are a few things you can try:


  1. If you have changed the wifi password on your router, then you need to re-add the devices using the TP-Link app on iOS or Android.
  2. Your device is having difficulty with a merged2.4ghz and 5ghz wifi:
    • Try separating the bands and connecting the device to 2.4ghz.
    • Create a 2.4ghz guest wifi network, temporarily connect your phone to this network then connect your TP-Link devices to this network.
  3. Try switching the device off at the wall, this can force it to connect and report status to the correct TP-Link regional server.


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